Privacy Policy

1. Data Collection

FestGround collects personal information when you use our services, including names and email addresses provided via inquiry forms, and technical data such as IP addresses. We use this data strictly to provide festival ticketing and VVIP concierge services.

2. Meta (Facebook) Platform Data

We comply with Meta Platform Term 4.a. We only request necessary information for social authentication and do not share, sell, or transfer Platform Data to third-party brokers or ad networks.

Data Deletion Instructions:

• Go to your Facebook Profile's "Settings & Privacy" > "Settings".
• Select "Apps and Websites" and find FestGround.
• Click the "Remove" button next to our app name.
• Alternatively, send a deletion request to help@festground.com.

3. Cookies and Security

Our website uses cookies to enhance your browsing experience. We implement industry-standard security protocols to protect all stored information from unauthorized access.

4. Contact Us

If you have any questions regarding your data or this policy, please reach out to our privacy team at help@festground.com.